Tiny Trophy Shop

FAQs

SHIPPING

Processing time

As a one woman shop, please allow 3-5 business days to process an order for shipping.

For apparel, please allow 1-2 weeks to process an order for shipping. This delay is due to creating your order after it is placed to honor slow fashion practices.


Estimated shipping times

North America: 3-5 business days through USPS

Please note that due to COVID precautions, we cannot be held responsible for any shipping delays.


Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply.


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RETURNS + EXCHANGES

We gladly accept returns, exchanges, and cancellations


Contact us within: 3 days of delivery

Ship items back within: 30 days of delivery

Request a cancellation: before item has shipped

Unfortunately, we do not accept returns or exchanges on any custom or commissioned pieces. Thank you for understanding.


Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.


Questions or concerns?

Email us at [email protected] to chat!